I don’t associate with many people and I avoid conflict
at all times with the few people I do associate with because with all the responsibilities
I have, there is just no room for confrontations and disagreements. The one incident
I can remember which involved conflict happened last year at a local Chinese
restaurant. The waitress was upset that my guests and I remained too long at
our table after eating. It was strange behavior on her part because this is an
all you can eat buffet which means if I wanted to eat, wait thirty minutes and
eat again, I could have. Also, there were only two other tables occupied in the
entire restaurant so we weren’t stopping anyone else from being seated. When we
decided to leave she came over and began cleaning our table before we could stand
up. In the process she slung something from the table and it almost hit my son.
I immediately brought to her attention that I was not aware of the reason for
her rude attitude but it would be wise of her to lose it before I gave her a
reason to have one. She began speaking Chinese which let me know she wasn't
saying anything nice so I gave her a lesson in English profanity. I approached
the manager and informed him of the problem as well as the fact that I wasn’t
going to pay. He attempted to explain to me that I had already eaten and should
therefore pay my bill. I proceeded to inform him that if he wanted his money I
suggest he take it out of his waitress’ paycheck because he would not be
receiving a dime from me because I’m not giving money to be treated the way she
treated me. He threatened to contact authorities and I stated that I would be
right there waiting until they came. After he saw I wasn’t backing down he
agreed not to charge me. I thanked him, advised him to have a meeting with his
waitress, told him to attend classes himself on how to treat customers, and
informed him that he never had to worry about me revisiting his restaurant. I
don’t feel I could have done anything differently other than lower my voice because
I was pretty loud. When it comes to my children there just aren’t any
boundaries to me protecting them. I was upset that the manager actually tried
to make me pay after his waitress acted in such a manner and I have been a
loyal customer for years. He never apologized, didn’t offer a free meal on my
next visit or anything. Maybe if the situation didn’t involve my child I wouldn’t
have begun by getting so verbally aggressive. I may have just quoted a bible
verse and told the waitress whatever she was going through would get better I’m
sure.
I cant imagine being in that situation. I would have been pretty upset. I think that I may have just as upset as you were. All I can say is that although the communication used could have been different you abstained from actual violence which is a great thing. I have a son myself and I agree that there is nothing more important than his safety.
ReplyDeleteHi Towanda
ReplyDeleteI could understand your situation as I have been encountering the same like experiences from time to time. I always got myself frustrated and angry, like you, in the situation. Now, I have taught myself that I need to kind rather than to be right in these situations for the sake of my health and belief. It is not easy to implement, and I will treat it as a challenge. Wong